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ZaroSoft
FinTech & Logistics

NeuralBot — Enterprise AI Support & Automated Invoice OCR

Automated invoice data extraction with 99.4% accuracy and 24/7 autonomous customer triage.

Client

FinGlobal Logistics Corp

Industry

FinTech & Logistics

Category

AI & Automation

Timeline

3 Months

95%

Reduction in invoice

82%

Customer support queries

Zero

Manual transcription errors

Overview

The Project

FinGlobal handled over 5,000 paper and PDF supplier invoices each week, requiring an army of data entry clerks. ZaroSoft developed an intelligent AI OCR processing pipeline alongside a custom RAG-powered customer chatbot.

The challenge

What Was Holding Them Back

Manual invoice processing took an average of 4.5 days per batch with high human typo rates, while customer support tickets experienced 6+ hour delays.

The solution

What We Built

We integrated Python OCR models with Laravel backend APIs to automatically extract vendor details, line items, and tax totals into the central financial ledger, while deploying a specialized AI chatbot for customer inquiries.

Key features

  • Computer vision OCR capable of reading multi-page skewed PDF invoices
  • Automated 3-way matching between Purchase Order, Goods Receipt, and Invoice
  • Context-aware AI support bot trained on 10,000+ support historical tickets
  • Real-time anomaly detection for duplicate or fraudulent invoices
Gallery

Inside the Build

NeuralBot screenshot 1
NeuralBot screenshot 2
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